Alvaro Torres
Full-Stack Software Engineer
Product-minded full-stack engineer with fintech experience, focused on automation, workflow optimization, and applied AI. I build practical software solutions using React, TypeScript, Python, FastAPI, PostgreSQL, and modern API-driven tools.
Tech Stack
Languages
Frontend
Backend
Databases
Data & AI
Cloud & DevOps
Experience
Contact Center Operations Specialist
Finance of America
January 2024 - PresentPromoted from Customer Service Representative into a technical operations role supporting fintech contact center performance, Workforce Management in Genesys Cloud, cross-functional issue resolution, and reporting automation. Partner with customer service, sales, telecom, Salesforce, and executive stakeholders to identify service gaps, improve staffing visibility, and streamline workflows using Excel, VBA, Python, and operational data.
Freelance Web Developer
Simulint Innovations
June 2021 - PresentDesign, develop, and maintain custom websites and business solutions for small businesses across Shopify, Wix, Squarespace, Webflow, and WordPress. Build JavaScript functionality, API integrations, lead capture workflows, and performance optimizations that improve customer engagement, site speed, and client conversion outcomes.
Director of Marketing & IT
Hacienda Mobile Home Sales
July 2021 - January 2024Managed marketing and IT workflows for a mobile home sales organization, partnering with leadership and property managers to improve website operations, customer engagement, and business processes. Migrated a legacy PHP/MySQL website to Wix using JavaScript and Velo, and built Excel VBA automation to convert inventory data into JSON for live website updates.
Portfolio
Featured Projects

ClassmateAI
Full-stack AI study platform that turns uploaded documents into notes, flashcards, quizzes, and study guides.

PulseDesk
AI-powered call intelligence platform for contact center analytics, compliance review, and coaching insights.

SkipAPI
AI-powered SaaS platform that turns natural language prompts into backend API foundations.

DevConnect
Open-source MERN platform for developers to connect, collaborate, and share opportunities.

Heroic Organizer
Android app using ML-powered scanning to organize comic book collections.
Client Work

Hacienda Mobile Home Sales
Legacy PHP/MySQL website migration and inventory workflow automation.

Classic Barbershop
Local business website, SEO, and Google Ads optimization.

Slate Prints
Shopify storefront for a personalized gift and printing business.

Blue & Gold Clothing
Shopify e-commerce platform for an apparel startup.

Coco Salvaje
Shopify and WooCommerce storefronts for an international skincare brand.

Simulint Innovations
Freelance web development and digital solutions business.
Academic Projects

Scientific Calculator
C++ desktop calculator using Singleton and Factory design patterns.

Conway's Game of Life
C++ cellular automata simulation with an interactive wxWidgets GUI.